Help 客户支援

How to register for a free online account?

  • In order to access the website, you need to create an account. You can do this by clicking "Create Account" at the top right hand corner of the website. You will need to input your details on the online registration page after which you will receive an account confirmation email.
  • To Log in simply click "Log in" at the top of the screen and enter your username and password. If you have forgotten your password, click "Request new password" and follow the steps in the link which will be sent to your registered email address.
  • Click here to get a full guide with screen shots.

How to book an event?

  • You will need to be logged in to register for an event. After you have logged in click on the " Events" icon on the toolbar to see upcoming events.
  • Once you have found the event you would like to register for, simply click the "Register Now" button on the right hand side of the page.
  • Click here to get a full guide with screen shots.

How to apply for membership?

  • If you do not have an existing login account, you can apply for membership together with registering your online account.  Please click "Create Account" on the right top corner of this page to register.
  • If you already have a login account, you need to log in before you can apply for membership.  Please click "Log in Now" on the right top corner of this page to log in and then click "Join Membership" on the top menu bar.
  • Click here to get a guide with screen shots.

How to submit or update online member's directory?

  • You must be a valid corporate member.
  • You must be the main contact of your company.
  • In order to submit or update online member's directory, you must log in to our online customer area.  Please click "Log in Now" on the right top corner of this page to log in.
  • Once you have logged in please click "Member Directory" on the top menu bar.
  • Click here to get a guide with screen shots.

How to access Business Support Services (formerly know as OMIS)?

  • In order to access the Business Support Services, you will need to have created an account and logged in. After logging in you will be able to Submit a new Business Support Services Enquiry. In order to submit a new enquiry, you will need to answer 8 questions in detail.
  • In order to review and confirm or decline an enquiry and view the Terms and Conditions, you will need to be logged in and click on the relevant icon. After you have confirmed a quotation you will be able to pay via Sage Page.
  • Click here to get a guide with screen shots.

How to download free research papers?

  • You must log in to our online customer area in order to download any free research papers.  Please click "Log in Now" on the right top corner of this page to log in.
  • If you do not have a login account, please click "Create Account" on the right top corner of this page to register.
  • Once you have logged in please click "Resources" on the top menu bar, and click "Reports for Download" from the sub-menu.
  • Click here to get a guide with screen shots.

How to watch free webinars?

  • You must log in to our online customer area in order to watch free webinars. Please click "Log in Now" on the right top corner of this page to log in.
  • If you do not have a login account, please click "Create Account" on the right top corner of this page to register.
  • Once you have logged in please click "Resources" on the top menu bar, and click "Webinar Videos" from the sub-menu.
  • Click here to get a guide with screen shots.

The site map below tells you what you can do with our online customer area.  Functions marked with an * can only been seen after you have logged in.

  • Events
    • UK Events
    • China Events
  • Export Opportunities
    • View Opportunities
    • ​Submit A New Opportunity *
    • Submit Supporting Documents *
  • Business Support Services *
    • Submit a new Business Support Services Enquiry *
    • Review Quotation *
    • Terms and Conditions *
  • ​Join Membership *
  • Member Directory
    • View Member Directory
    • Update Your Directory Profile *
  • ​Resources
    • ​Reports For Download
    • Webinar Videos
  • ​Help

If you have any other questions, please send an email to web@cbbc.org.